FAQ

What types of beauty tools does Nuva Flow offer?

Nuva Flow specializes in a curated selection of innovative beauty tools designed to enhance your self-care routine. Our product range includes versatile items such as the 3-in-1 styling brush, the BrowDefine brush for flawless brows, and the Blicky™ exfoliating bath glove, all aimed at providing both functionality and luxury.

How can I ensure the longevity of my beauty tools?

To maximize the lifespan of your beauty tools, it is essential to follow the manufacturer's care instructions. Regular cleaning, proper storage, and avoiding excessive heat exposure can significantly reduce wear and tear, ensuring optimal performance over time.

What is the return policy for Nuva Flow products?

Nuva Flow has a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Customers must also provide a receipt or proof of purchase to initiate a return.

How long does shipping take for orders placed with Nuva Flow?

Orders typically have a handling time of 1-2 business days, followed by a transit time of 7-10 business days. Therefore, customers can expect their orders to arrive within approximately 8-12 business days after placing an order, depending on the shipping method selected.

Is there a warranty on Nuva Flow products?

While specific warranty details may vary by product, Nuva Flow stands behind the quality of its offerings. Customers are encouraged to contact our support team for any issues related to defects or damages upon receipt of their order.

What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or if you receive the wrong item, it is important to inspect the package immediately and contact our customer support team. We will evaluate the issue and work to resolve it promptly.

Are there any shipping costs associated with my order?

Nuva Flow offers free shipping on all orders within the United States. This policy is designed to enhance customer satisfaction and streamline the purchasing process.

How can I contact Nuva Flow for further inquiries?

Customers can reach out to Nuva Flow's customer support team via email at support@nuvaflow.com or by phone at +31646606897. Our team is available 24/7 to assist with any questions or concerns.

Customer Support 24/7

Website: Nuvaflow

Phone: +31646606897

Email: support@nuvaflow.com

Address: Oosterveldsingel 5G, 7558 PJ Hengelo, Netherlands.